Refund policy

Every Dreamsia item is printed just for you when you order it. Because of this, we can't accept returns or exchanges for change of mind, wrong size, or wrong color. Please check the size chart before ordering.

Damaged, defective, or wrong items

If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll send a free replacement or give you a full refund. To request one:

- Email dreamsia213@gmail.com within 14 days of delivery

- Include your order number and clear photos of the problem

- You don't need to send the item back

Lost packages

If your order hasn't arrived, contact us within 14 days after the estimated delivery date and we'll help track it down or replace it.

Wrong address

If a package is returned because the address entered at checkout was incorrect, reshipping will be at the customer's cost.

Cancellations

Orders go into production quickly. Contact us as soon as possible if you need to cancel. Once your item has been printed, we can't cancel the order.

Refund timing

Approved refunds go back to your original payment method within 5 business days. Your bank may take a few more days to show the refund.

Contact

Email dreamsia213@gmail.com. We reply within 1–2 business days.